AT&T Workforce Manager for State, Local Government, and Education

State, Local Government, and Education

Through a robust suite of features, you can coordinate your mobile operations with ease and serve the public more effectively. AT&T Workforce Manager is built to help organizations in education, state, and local governments communicate better and respond to mission-critical situations quickly.


Use AT&T Workforce Manager to increase the connectivity of your workforce by providing it with additional ways to communicate internally. Better regulate operations in the field, boost your staff’s productivity, and send out new information to multiple individuals on the fly.

Handset tracking
in near real-time

Our solution provides near real-time handset tracking, in addition to GPS monitoring for both fleets and assets. Check in with your team and keep it accountable by retaining field insight even after employees in the field have exited their work vehicles.

Pinpoint areas
of inefficiency

Use reports, positional data, and information from your digital forms to identify and actively reduce things that may be negatively impacting your operations, like high fuel costs or scheduling conflicts.


Monitor school bus or other government-owned vehicle positions on a live view GPS dashboard that’s packed with intuition. Review and export reports on driver speeds, past routes taken, and more to help employ a more responsible workforce that keeps safety a priority.


Keep valuable equipment more secure with a tracking solution that goes beyond just dots on a map. Alerts can be set up in tandem with Geofences to notify you any time one of your assets enters or leaves a specified area.

AT&T Workforce Manager Shield

If your team requires even more protection over its valuable data, consider AT&T Workforce Manager Shield. This version of the solution has all of AT&T Workforce Manager’s standard features, but with additional security measures in place to help you collect, analyze, and relay sensitive information on a more safeguarded platform.

Start working directly from the field with


Keep your crew accountable for their time worked by letting them punch in from anywhere. Bus drivers, city inspectors, and other types of county employees can begin work nearly immediately, saving them a trip to the office to clock in.

“ This solution has improved the accuracy and the automation of payroll because it integrates directly into our financial system.”

  • Eliminate wasted time.
  • Increase accountability.
  • Improve time card accuracy.

Distribute tasks with

Job Dispatching

Keep your drivers up to date with road conditions and send them new instructions if a last-minute pick-up needs to happen. Employees that work away from the office can also receive new location assignments in near real-time.

  • Send updated job information.
  • Reroute paths if need be.
  • Send assistance as needed.

AT&T Enhanced Push-to-Talk integration

AT&T Workforce Manager makes it even easier for you to coordinate mobile employees with Enhanced Push-to-Talk (EPTT). Speak with multiple team members at once via desktop-to-handset integration to save time and improve clarity.

Verify locations with

GPS Tracking

Improve the transparency of your crew members with near real-time access to their locations and insight into their speeds. Track staff, vehicle, and asset positions from a central live view map.

“If a bus is running late the dispatcher can see exactly where it is and can tell a worried parent.”

  • Monitor driver behavior.
  • Save on fuel costs.
  • Use Traffic Overlay to avoid high congestion areas.

Fleet Management

Help reduce fuel expenditure and wear-and-tear on your department’s vehicles by identifying and reducing excessive amounts of idling, harsh braking, and hard accelerations by your drivers.

Asset Management

Protect your department’s valuable assets more efficiently from theft by surveilling them 24/7. Track items such as campus maintenance equipment, government property, and more to stay in the know at all times.

Collect information with

Wireless Forms

Refine the efficiency of the administrative side of things by making the switch from wasteful paper documents to cost-cutting digital forms.

“Efficiency has spiked by 50 percent and we have saved hundreds of dollars each month.”

  • Use advanced features like Photo, Audio, and Signature Capture to record information dynamically.
  • Minimize errors due to illegibility and allow decision logic to eliminate confusion.
  • Save money on annual paper costs with electronic recordkeeping.

Simplify processes with

Barcode Scanning

Implement easy-to-manage check-ins for drivers and maintenance workers to reduce instances of errors. Improve inventory management by allowing state employees to scan barcodes and QR codes using the cameras of mobile devices.

  • Save money by consolidating equipment costs.
  • Implement checkpoints at school.
  • Check tools in and out.

Communicate powerfully with

Intra-Company Messaging

Make sure those urgent messages get dispersed to your team in a timely manner to keep everyone on the same page.

  • Instantly communicate with multiple members of staff.
  • Relay information securely.
  • Stay updated on worker statuses.

Interested in learning more?

Click here to see a demo of how AT&T Workforce Manager can help your company succeed.

Use Cases

See how our solution is able to provide valuable benefits to prominent sectors like these.

State and Local Government

Create custom wireless documents for anything from routine inspections to public records, monitor county-owned vehicles 24/7, and effectively relay new information to government employees while they’re at work in the field.


Track bus driver locations in near real-time, giving school administrators the ability to alert parents in the event of a delay in transporting their children home from school. Use Wireless Forms to fill out and submit maintenance requests.

Public Sector

Monitor the locations of officers while they are on patrol to make sure they are appropriately and evenly dispersed throughout the district. Dispatch new instructions on the fly to make emergency situations more manageable.

AT&T Workforce Manager

the end-to-end solution for fleet and mobile business coordination.

Find out more about our application’s potential in education, state, and local governments here.

Keep in touch!




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General: AT&T Workforce Manager Solution is available only to Customers with a qualified AT&T business or government agreement ("Enterprise Agreement") and a Foundation Account Number ("FAN"). It may not be available for purchase in all sales channels or in all areas. The Solution is available for use with multiple network service providers. Only Customer Responsibility Users (“CRUs”) are eligible to use the Solution. For CRUs subscribed to an AT&T wireless service, activation of an eligible AT&T data plan on a compatible device is required. Measured usage incurred in connection with the Solution will be charged as specified in the associated data plan. For use of the Solution with devices subscribed to non-AT&T wireless providers, Customer is responsible for ensuring that Customer, its applicable end users and the Solution complies with all applicable terms of service of such other wireless carrier(s). All associated voice, messaging and data usage will be subject to the applicable rates and terms of such other wireless carrier(s). Refer to applicable wireless carrier(s) for such rates, terms and conditions. A compatible device and qualified data plan is required.

Technical requirements - Additional hardware, software, services and/or network connection may be required. Additional fees, charges, taxes and other restrictions may apply. The Solution's functionality is limited to certain mobile devices and operating systems. The Solution is compatible with devices on iOS version 6 or higher and Android devices on version 3.0 or higher. A minimum 1GB Wireless Data Plan is recommended for each device. The Solution is compatible with Internet Explorer version 8 or higher, Firefox, Chrome and Safari. Not all features are available on all devices.

Coverage - Coverage is not available in all areas. AT&T wireless coverage maps are available at Wireless service is subject to transmission limitations and terrain, system, capacity and other limitations. Availability, security, speed, timeliness, accuracy and reliability of service are not guaranteed by AT&T. When outside coverage area, access will be limited to information and applications previously downloaded to or resident on a subscribed device.

Reservations and restrictions - AT&T reserves the right to (i) modify or discontinue the Solution in whole or in part and/or (ii) terminate the Solution at any time without cause. The Solution is subject to the terms and conditions of the applicable Enterprise Agreement, between AT&T and Customer and the End User License Agreement (EULA) found at, which is solely between Customer and Actsoft, Inc. As between AT&T and Customer, the Solution is offered on an “AS IS” basis. The EULA must be accepted at the time the Customer application is downloaded or before its first use. If Customer does not accept the terms of the EULA, Customer must not use the Solution. Customer must accept the EULA as the party liable for each CRU, and agrees that the CRU will comply with the obligations under the EULA, including but not limited to the limitations of use in certain countries. Customer is responsible for providing each CRU of an enabled mobile device with a copy of the EULA. The Customer and the CRU are individually and jointly liable under the EULA. AT&T reserves the right to conduct work at a remote location or use, in AT&T's sole discretion, employees, contractors or suppliers located outside the United States to perform work in connection with or in support of the Solution. Other restrictions may apply.

Customer may cancel the Solution at any time. Offer subject to change. Customer's sole and exclusive remedy for any damages, losses, claims, costs and expenses arising out of or relating to use of the Solution will be termination of service.

Data Privacy

Customer Personal Data may be transferred to or accessible by (i) AT&T personnel around the world; (ii) third parties who act on AT&T's or AT&T's supplier's behalf as subcontractors; and (iii) third parties (such as courts, law enforcement or regulatory authorities) where required by law. Customer will only provide or make Customer Personal Data accessible when Customer has the legal authority to do so and for which it has obtained the necessary consents from its end users, and will camouflage or securely encrypt Customer Personal Data in a manner compatible with the Solution. As used herein, the term Customer Personal Data includes, without limitation, name, phone number, email address, wireless location information or any other information that identifies or could reasonably be used to identify Customer or its end users. Customer is responsible for providing end users with clear notice of AT&T's and Customer's collection and use of Customer Personal Data obtained via the Solution and for obtaining appropriate end user consent to that collection and use. Customer may satisfy its notification requirements as to AT&T by advising end users in writing that AT&T and its suppliers may collect and use Customer Personal Data by providing for end user review the relevant links to the Product Brief or other sales information that describes the Solution and to AT&T's Privacy Policy at http://www.att.comn/gen/privacy-policy?pid=2506.

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